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Jobs

WHO WE ARE – das Edelweiss Team

Irmgard & Karl Wiener - Management, Hosts
job@edelweiss-arlberg.at

Our main role in winter is of course that of host and together with Ingo, the flamingo, we look after the concerns of our employees.

Karl is the first point of contact for the entire F&B area, which is getting bigger every year at the Edelweiss. With his proven hands-on mentality, he turns up wherever guests and staff are happy to have an extra hand. He also coordinates all technical and structural matters and when he needs a change, you can find him as DJ (P)resident in the Zürserl.

Irmgard takes care of the Rooms Division and the paperwork - bookkeeping, payroll accounting, invoicing, contracts, agreements. She also takes care of marketing so that the creative side is not neglected.

We have been working together for 28 years now, including more than 20 years on the Arlberg. Our paths crossed in Kühtai. Together, we have successfully filled many a hotel, introduced unconventional ideas and turned things upside down.

Back then, you still had to queue at the Tannbergerhof to get into the disco, nearby Warth and the Steffisalp were still a long way off without a ski connection and the legendary Hotel Flexen in Zürs was even demolished after us 😉 So we can say that our experience ranges from pre-opening to demolition.

Irmgard has been working in the hotel industry since graduating from high school and has many years of experience as a consultant and trainer as well as 6 years of self-employment in the catering industry. Karl learnt the hotel trade from the bottom up and gained experience abroad after successfully graduating from hotel management school, later getting a taste of corporate life as Head of Operations at Swarovski in Innsbruck.

Matias Paoli – Küchenchef
kueche@edelweiss-arlberg.at

Who supposedly grills the best big cuts? The Argentinians - so with TANO, our new EdelSPEIS is headed by an absolute professional. After 3 seasons as sous chef, he has now climbed the last rung on the career ladder and is taking over the management of the Edelweiss kitchen with immediate effect. Thanks to his professionalism, international experience and strong leadership skills, he is the perfect choice. And if music should ever come through the kitchen window: he is a gifted singer and guitar player who turns many a staff birthday party into a party.

Team: 17 employees (incl. stewarding)

Responsible for:

  • Breakfast for hotel guests (max. 120)
  • Dinner - menu of choice - for hotel guests (max. 120)
  • EdelSPEIS - large cuts and catches, fondue (approx. 35 pax)
  • Flexenhäusl production kitchen
  • Snacks at the Edelweissbar
  • Staff catering
  • Purchasing food
  • Dishes on offer

Tom Lagger - Restaurantleiter
service@edelweiss-arlberg.at

Our always cheerful, extremely friendly and courteous Carinthian has been a new member of the team since this winter, but is an old hand in Zürs. According to recent surveys, he always has an open ear for his employees and impresses with his charm and expertise. We hope he stays with us for a long time!

Team: 14 employees

Responsible for:

  • Breakfast for hotel guests (max. 120)
  • Dinner in the Edelweiss à la carte restaurant and half board, 150 guests
  • EdelSPEIS Sharing Restaurant
  • Sun terrace (from mid-February) or alternatively the EdelSPEIS for lunch, 50 guests
  • Wine and drinks selection

Patrick Fender – Barchef
bar@edelweiss-arlberg.at

Our Tyrolean with the all-encompassing knowledge of spirits and cocktails and the infinite patience for his bar guests enjoys part of the summer on Mallorca in the Opera Maritim restaurant/bar, supports chef Stefan Reichel's Gackern team in August and can be found at the champagne bar in the Schwabenwelt festival tent at the Cannstatter Wasen in autumn. In winter, he can be found at the Edelweiss again.

Team: 6 employees

Responsible for:

  • Edelweiss Bar - hotel bar with lounge open from 11.00 a.m., small lunch, afternoon & evening menu
  • News.room = seminar room
  • Zürserl: the first ski cellar with après ski - stay tuned
  • Purchasing spirits
  • Bar offer

Sabine Stangl – Hausdame/Gouvernante
housekeeping@edelweiss-arlberg.at

Sabine is Edelweiss, she has been with the hotel for over 20 years and knows every nook and cranny, every guest and all the pitfalls of the hotel. Born in Styria, she lives with her family in Zürs almost all year round.

Team: 14 employees

Responsible for:

  • Cleanliness and tidiness in all public areas
  • Cleanliness and tidiness in all guest rooms
  • Laundry
  • Staff laundry, uniforms
  • Decoration
  • Maintenance
  • Purchasing cleaning products

Peter Dobner – Flexenhäusl

Approx. 2 km from the hotel, at the highest point of the Flexenpass, is our leasehold business, the Flexenhäusl. Our Carinthian hut landlord Peter runs this as a classic ski hut during the day and in the evening the hut becomes a party location.

Team: 5 employees

Monday day off

Responsible for the smooth running of the Flexenhäusl. Purchasing is done by the hotel, food is pre-prepared in the hotel kitchen.

Evelina Bernhardt - Leitung Rezeption & Reservierung

welcome@edelweiss-arlberg.at

Our charming new arrival is looking forward to getting to know our guests and the colourful Edelweiss birds of paradise. She is currently using her experience to open up all sales channels and optimise the room plan. As soon as the season is over, Evelina will be packing her bags to travel the world and get to know the country, its people and foreign cultures.

Team: 4 employees

Responsible for:

  • Room reservations
  • In-house experience from check-in to check-out
  • Concierge services (transfers, ski instructors, ski passes, guest requests)
  • Online and offline sales

HOW WE WORK - Our Values

#1 Joy/Pride
in doing, in work
#2 Respect
Towards our fellow human beings: colleagues, guests, superiors, suppliers, and divergent thinkers. Towards hardware, the resources and means provided to us. Towards the tasks of other departments.
#3 Reliability & Duty
Everyone knows what they have to do and takes responsibility. Our guests can trust that we will fulfill our service promise. We receive our salary on time.
#4 Loyalty > Solidarity & Fairness
Decisions are supported, if necessary, made together. We help each other.
#5 Quality
is in our doing. Everyone knows what top-notch service quality they have to fulfill and deliver in their area. We continuously work on improving our service quality.
#6 Sustainability
United against Waste in our hardware, using products economically. Conscious handling of our resources in purchasing products. Sensitizing employees to handle resources and products more consciously.
#7 Family
We live closely together and cultivate this coexistence. We also have time for family at home and can maintain these contacts. We abide by the rules of the game.
#8 Creativity / Individuality / Courage
We are unique individuals, and we embrace that. We are bold and willing to try new things. There's room for creativity and individuality here, and we actively encourage it.

WHAT WE OFFER – Flamingo Club Benefits

Money makes the world go round

  • Vorarlberg has the highest collective agreement in Austria, and we sweeten the deal.

  • 5 or 6 days? 40 – 51 hours? Let's discuss your working hours model.

Daily business

  • To-the-minute time tracking thanks to our punch clock.
  • Staff accommodation just 50 m from the hotel – or even in-house.
  • Refer a friend and earn a €200 bonus for bringing in your favourite colleague.
  • Edelweiss-style uniforms – you just bring the basics. All your workwear is carefully washed and ironed by us. Sexy underwear excluded ♥

Accommodation & Meals

  • Free accommodation during your employment in the Villa Edelweiss (just 50 m from the hotel) or in the Hotel Edelweiss – equipped with a fridge, double and/or single rooms, comfortably furnished, some with a balcony.
  • Friendship bonus (excluding couples/partners) for sharing a double room.
  • Staff meals under the motto varied, fresh, and healthy – even on your days off and with consideration for dietary needs or intolerances. 
  • 24/7 fridge stocked with fruit, yoghurt, and snacks.
  • 24/7 coffee, tea, syrup, and water.

Sports & Leisure

  • Discounted season ski pass for Austria’s largest ski area.
  • 3x free ski rental with Ossi in the Edelweiss ski cellar.
  • 1x “White Ring” ski guiding with Charly and/or Tim.
  • We are ÖHV Friends – enjoy holidays in more than 100 hotels across Austria with at least 25% off.
  • Family & Friends – your loved ones can experience the Edelweiss Universe for a special rate of €125 per person/night including breakfast (subject to availability).
  • LechZuers Teamcard with exclusive staff benefits.
  • Starcard – the discount card for tourism employees in Vorarlberg.
  • Private use of the Capri Spa outside regular guest opening hours
  • 24/7 access to our fitness room.

Events & Celebrations

  • 10% discount in all Edelweiss outlets – as long as you behave like a guest.
  • Christmas party & Christmas raffle.
  • Monthly team event within your department.
  • End-of-season dinner.
  • Annual Meet & Greet at Lake Wörthersee – or wherever two or more of our team members spend the summer.

Health prevention

  • OPEN-UP – the easily accessible platform for mental well-being. For employees, managers, and their families. A place where teams build strength, resilience, and engagement.
  • Fitness room available 24/7.
  • Tension Terminator – quickly and effectively reduce or eliminate muscle tension.
  • Compliance with all legally required night and weekly rest periods.
  • Our application for the Workplace Health Promotion Quality Seal has been submitted – we look forward to a positive response in February 2026.

Training & Development

  • Kick-off event at the start of the season covering industry-specific topics.
  • Ongoing product trainings.
  • Weekly power briefings & training sessions.
  • Leadership coaching.
  • Annual budget workshop with the management team.

Mobility

  • Free parking in Zürs
  • ÖBB corporate card for discounted train travel
  • Travel expense reimbursement for employees without accommodation
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