Everything you’re allowed to know.
And a little bit more.
Your room will be ready from 3:00 PM.
You can check in at any time – we’re here.
On your day of departure, we kindly ask you to vacate your room by 11:00 AM.
At the Edelweiss, furry friends enjoy a truly sexy dog’s life! After all, your dog is part of the family too. Nothing is more fun than romping in the snow together. From a welcome kit to a walk service – read here what awaits you and your four-legged friend. Our head housekeeper appreciates open communication about when and whether daily cleaning can take place. We charge €40.00 per night (without food, but with lots of extras)!
Read the dog etiquette guideThere are plenty of free outdoor parking spaces available. Right in front of the hotel entrance, two spaces are available for loading and unloading. Our caretaker will be happy to park your car. We store your car key securely in our hotel safe to ensure early-morning snow clearing. Garage space on request: €25 per night.
Yes, there is a public charging station right by the hotel entrance.
Our reception team is available daily from 7:00 AM to 10:00 PM. If you go out in the evening, please take your key card with you; the hotel entrance is locked from 10:00 PM.
WiFi (fibre-optic network) is password-protected and free of charge, and available throughout the hotel.
Our housekeeping team will be happy to take care of your laundry. You’ll find the designated bag and a price list in your wardrobe. Washing & ironing service within 24 h. Dry cleaning: drop-off and pick-up on Tuesdays & Fridays.
Yes, you can drink our tap water without hesitation.
You’ll get our best price guarantee when you book directly on our own website.
Book a roomPlease contact our reception and reservations team. From December to April daily from 7:00 AM to 10:00 PM, and from July to November Monday to Friday from 9:00 AM to 12:00 PM.
Our offers are non-binding. Once you confirm, you’ll receive a payment request for a deposit of 30% of the booked package (excluding non-refundable rates).
As soon as we receive it, the room is yours.
And we’ll take care of the rest.
To secure your booking, we ask for 30% of the package price.
For groups of 10 rooms or more, the following applies:
30% on booking, 30% one month before arrival,
30% one week before, and the remaining 10% on departure.
We prefer a bank transfer to the account of Hotel Edelweiss Betriebs GmbH. Alternatively, you can also pay conveniently via a VISA or Mastercard link.
On site, we also accept: cash, EC cards, American Express and Apple Pay.
Not necessarily. But highly recommended. Our cancellation policy is generous. That’s why it’s binding.
If you want to be on the safe side, you’ll travel more relaxed.
No matter what comes up.
Hypobank Vorarlberg, Lech Branch, Dorf 138, 6764 Lech at Arlberg.
IBAN: AT39 5800 0186 4391 8117
BIC: HYPVAT2B
Sometimes life gets in the way.
You can cancel free of charge up to 14 days before arrival. Excluded are bookings for Christmas and New Year’s. Your deposit will be refunded minus a 2% processing fee.
After that, we charge 90% of the booked package.
Yes – around New Year’s, different deadlines apply.
From 2026-12-24 to 2027-01-10, cancellation is free of charge up to
30 days before arrival (minus a 2% processing fee).
After that, the following scale applies:
• 29–21 days: 30%
• 20–8 days: 60%
• from 7 days or no-show: 90%
From 10 rooms, separate rules apply:
A deviation of 10% of the number of rooms is possible up to arrival.
Yes.
We keep your room available for you and plan everything accordingly.
That’s why the cancellation conditions also apply in these cases.
Our breakfast buffet is available from 7:00 AM to 10:30 AM. A continental late-riser breakfast is served from 11:00 AM to 12:00 PM at the Edelweiss Bar.
If you have booked the “edel-GOLD” (half-board) package, a table is automatically reserved for you every day.
Dinner begins at 7:00 PM, and we take your food orders until 9:00 PM.
Yes, the “Edelspeis” restaurant. In a wonderfully cozy living room atmosphere, the best of Austrian cuisine is served. Style, charm, and a huge portion of coziness.
It’s not that easy, as the Flexenhäusl is fully booked on most days. Peter Dobner, our hut host, who has been creating a great atmosphere at the Flexenhäusl for 11 winters, will be happy to receive your request via WhatsApp at +43 664 3994122 and will do his best to secure a spot for you. In the evenings at 8:00 PM sharp, exclusively Fondue Chinoise and for adults only. The Flexenhäusl is excellent for birthday celebrations and other parties. A good atmosphere is guaranteed.
The Flexenhäusl can accommodate a maximum of 45 people for dining.
From November directly via our Zenchef online tool, before that by email to office@edelweiss-arlberg.at
Yes, every guest receives breakfast. If you have to depart very early, you will receive a packed lunch. Please order the evening before.
Yes, of course. If you have booked “edel-GOLD” (half-board) and choose to dine in one of our restaurants (Edelspeis or Flexenhäusl), we will refund the full €65.00. If you eat out, we will refund €20.00, provided you cancel by 12:00 PM at reception or with our restaurant manager. Unconsumed breakfasts are not refunded.
With pleasure. You can either have the 5-course evening menu in the hotel restaurant or dine à la carte in the Edelspeis. We also serve various dishes at the Edelweiss Bar. However, a reservation is required, as only half-board guests automatically have a reserved table.
Our à la carte restaurant “Edelspeis” is also open to external guests. If you have booked edel-GOLD and have visitors: We will be happy to set an extra place at your table and charge for the menu.
The edel-GOLD package includes our rich buffet breakfast as well as the 5-course evening menu including a salad buffet. A table is automatically reserved for you for dinner. For breakfast, you have free choice of seating.
We celebrate Christmas and New Year’s Eve in style with suits or evening dresses; otherwise, it’s sporty-casual.
No-gos: shorts, flip-flops, or sandals.
We try to reserve the best possible table for you in advance. You are welcome to let us know your preferences beforehand, which we will fulfill if possible; sometimes this is not possible on the first day if the table is already occupied. However, we will always find a nice table for you.
Please inform us of your intolerances in good time. We can fulfill many requests, but we cannot cater to every single allergy individually, especially if we only find out at short notice.
You will find a variety of vegetarian dishes at the breakfast buffet.
For dinner, we offer at least the following daily:
Yes, regularly. You can find all the information on our events page.
Show all eventsThis is possible at any time in our lounge or the Edelweiss Bar. Please pre-order at the bar by 5:00 PM.
Yes, we offer room service from 7:30 AM to 9:30 PM. Breakfast from 7:30 AM to 10:30 AM, lunch menu from 12:00 PM to 6:00 PM, and dinner from 7:00 PM to 9:00 PM. Drinks are available at any time. Room service surcharge per delivery: €6.00 for drinks, €12.00 for food service.
New Year’s Eve is a must; otherwise weekly on Fridays and Saturdays from 9:30 PM to 1:30 AM, or for private parties on request.
The bar is open daily from 11:00 AM to 1:00 AM.
Dogs are allowed in a separate area, the Edelspeis, during breakfast. In the evening, they are only allowed at the bar or in the lounge.
No, the Edelweiss is not accessible. Neither the rooms nor the public areas. Circa 1856.
Every room is equipped with a hairdryer and fluffy hand and bath towels. Shower gel, shampoo, conditioner and hand soap are from the “natural remedies” line, vegan hotel cosmetics.
A few rooms at Hotel Edelweiss have a balcony. We can guarantee this in the Single Room Economy category. For Junior Suites and Superior Suites, please let us know if you’d like a balcony. There are no double rooms with a balcony!
Yes, every room is equipped with an in-room safe.
No, at the Edelweiss we do without minibars. Meet at the Edelweiss Bar.
Almost (!) ski-in & ski-out. It’s 180 m to the valley station of the Trittkopfbahn, and your ski day ends behind our car park. Just cross the road.
The blue, free ski bus stops right in front of the house – whichever direction you want to go.
Yes, with a valid ski pass the ski bus is free of charge.
Multi-day ski passes (from 2 days) are available at reception. Day and half-day passes are available at any lift ticket office and online.
Every ski pass, regardless of how long it’s valid for, is valid for the entire Ski Arlberg ski area.
Yes, and what a one. One you’ve probably never seen before. Off you go with your gear into the locker jungle in the Zürserl. Heated, scented and ventilated.
Easy – without stepping outside, right here in the hotel. For over 30 years with Sport Falch, directly opposite our ski room.
Our trusted partner since day one: Ski School Zürs.
Also in Zürs: the High Zürs Ski Guides and many other ski schools, as well as independent ski instructors, ski guides and ski guides in Lech.
You can book a state-certified ski guide directly with Ski School Zürs or via our reception.
There are many alternatives to skiing at Arlberg: cross-country skiing, snowshoeing, winter hiking, off-piste skiing, ski touring, and tobogganing.
No, the Capri SPA is a nude zone and entry is prohibited for children under 16.
Yes, the sauna, steam bath, infrared cabin and plunge pool are textile-free areas.
You’ll find a fluffy Edelweiss bathrobe in your wardrobe. If you didn’t pack slippers, you can get free terry slippers at reception. If you want to stroll through the Edelweiss in a sexy way, you can buy a pair of Sexyletten in the Edelweiss Shop (€25 per pair). Sauna towels are available directly in the Capri Spa.
Please contact our reception team.
The fitness room is located in the Villa Edelweiss (annex building) and is open daily from 7:00 AM to 10:00 PM.
Daily from 3:00 PM to 8:00 PM. Earlier times are possible on request at any time; heating time approx. 20 min.
